1. Introduction
Welcome to Mabrouk by Loft, an online platform designed to facilitate gift-giving for wedding couples from their friends and family. By accessing or using Loft's services, you agree to comply with these terms and conditions.

 

2. Acceptance of Terms
By using Mabrouk by Loft, you acknowledge and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.

 

3. Services Provided
Loft provides a platform for wedding couples to receive gifts from their loved ones. Gifts are received through the platform and cannot be redeemed for cash. Couples can use received gifts to purchase items available for sale through Loft's online store or showroom.

 

4. Payments
Payments for gifts are made online using debit or credit cards. Loft uses secure payment processing to ensure the safety of transactions. By making a payment, users agree to the terms of the payment processor.

 

5. Gift Redemption
Couples can redeem gifts received through the platform by purchasing items from Loft's online store or showroom. Gifts cannot be exchanged for cash or used for any other purposes outside Loft's offerings.

 

6. User Responsibilities
Users are responsible for providing accurate information when creating accounts or using the platform. Misuse of the platform, fraudulent activities, or unauthorized use are strictly prohibited.

 

7. Intellectual Property
Content uploaded or shared by users remains their intellectual property. Loft retains rights to its own content, trademarks, and branding displayed on the platform.

 

8. Liability and Disclaimers
Loft is not liable for any technical issues, errors, or interruptions on the platform. Users are encouraged to verify products before purchase. Loft is not responsible for any issues arising from the items purchased using gifts received through the platform.

 

9. The balance is used to purchase furniture and accessories and cannot be used for special orders and projects.

 

10. The balance is used to purchase from our showrooms or online within 6 months

 

11. Items gifted by relatives or chosen by the groom cannot be exchanged or refunded in cash

 

12. The special 50% discount from Loft is on selected items

 

13. Terms and conditions apply regarding the Loft sales and delivery policy

 

14. Termination
Loft reserves the right to terminate or suspend a user's account or access to the platform at any time for violations of these terms or for any other reason deemed appropriate by Loft.

 

15. Changes to Terms
Loft reserves the right to modify these terms and conditions at any time. Users will be notified of any changes, and continued use of the platform after modifications constitutes acceptance of the updated terms.

 

By using Loft, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us on WhatsApp [+966 50 577 7633].